Contacts
Write to us in any language: we answer by e-mail or in the support chat.
Support and complaints
For a problem with a payment, a withdrawal or your account write to support@roshup.pro or use the support chat in the corner of the site. Please give your nickname or player number, the date and what happened. A withdrawal that is slow because of Steam is explained in Steam trade hold and trade ban.
Partnerships and creators
Advertising, creators and partnerships: partners@roshup.pro.
Payments
Deposits, payments and enquiries from payment providers: payments@roshup.pro.
Legal matters
Legal and data-protection requests: legal@roshup.pro.
News and community
We publish news and giveaways in our Telegram channel t.me/dotaGrade_live.
Company details
The site is operated by LLC «Transtrade», Kyrgyz Republic, Bishkek, Leninsky District, 66 Kalyk Akiev Street. Registration number 310961-3301-LLC, tax ID (INN) 9909710251.
Documents: Terms of Service, Privacy Policy, Cookie Policy.