Privacy Policy

• From Steam at sign-in: your SteamID, public nickname and avatar. We never receive your Steam password.
• Data you give us: your nickname on the Site, Steam trade link, settings (language, display currency, privacy, streamer mode), support messages and the promo codes you activate.
• Your activity: inventory, upgrades (items, chance, result), purchases, sales, deposits, withdrawals and balance history.
• Technical data: your IP address — used while handling a request to determine your country (default language, currency and payment methods), to count visitors online and for security. We do not save it to your account. Also your browser language.
• Your consent record: which version of the Terms and this Policy you accepted and when.
• Cookies and browser storage — see the Cookie Policy.

• to create your account and sign you in;
• to run upgrades, the shop and sales, and to deliver withdrawals;
• to process deposits, bonuses and promo codes;
• to prevent fraud, abuse and multiple accounts, and to keep the Site secure;
• to answer your support requests;
• to show the live feed of wins — only as far as your privacy setting allows;
• to meet our legal obligations.

• Valve (Steam) — sign-in and delivery of items through trade offers.
• Our item supplier (LIS-SKINS) — for withdrawals: your trade link and the item to deliver.
• Payment providers — when you make a deposit they process your payment under their own policies; we do not store card numbers.
• An IP geolocation service (ipwho.is) — receives your IP address and returns only the country.
• Our hosting provider — stores the Site’s data on our servers.
• Authorities — only when the law requires it.

We do not sell personal data.

Wins appear in the live feed. Your privacy setting decides whether your nickname and avatar are shown there: “public” (the default for new accounts) — to everyone, “friends” — to signed-in players, “private” — to nobody. You can change it at any time in your profile settings. Streamer mode hides your balance on your own screen.

• Account, inventory and transaction data — while your account exists, and after that as long as needed for accounting, fraud prevention and legal obligations.
• Sign-in sessions — up to 30 days or until you log out.
• Support conversations — while your account exists.

Sessions use random tokens, and only their hash is stored on the server. Access to administrative tools is limited to staff. No system is completely secure, but we work to protect your data and fix problems quickly.

• You can ask us for a copy of your data, to correct or delete it, or to restrict or object to its processing — write to support. We answer within 30 days. Some records (for example, transactions) may have to be kept by law.
• Your nickname, trade link and privacy settings can be changed at any time in the profile settings.

The Site is for adults (18+) only. We do not knowingly process data of minors; if we learn that an account belongs to a minor, we close it.

We may update this Policy; the date of the current version is shown at the top. At sign-in you accept the version in force at that moment.

Questions about your data: legal@roshup.pro or the support chat on the Site.